Stefan Zhelev
Period:
Jul 2010 - Aug 2016 (6 years 2 months)
Position:
Service Level Management and Reporting
Organization:
Ericsson, H3G, Engie, GRDF, Datwyler accounts
Responsibilities:
Delivery of the monthly reports and KPI Dashboards, Performance management, Implementation of contractual reports
Achievements:
Automation of regular reports, leading to FTE capacity optimizations